# Troubleshooting (`__PACKAGE_ARCH__` / `__PACKAGE_PLATFORM__`)

## Docker or Compose Is Unavailable

Run:

```bash
docker version
docker compose version
```

If missing, run:

```bash
./install.sh
```

## Package Architecture Mismatch

If `status.sh`, `install.sh`, or `self-check.sh` reports:

```text
package architecture mismatch
```

the host `uname -m` does not match the packaged `PACKAGE_ARCH=__PACKAGE_ARCH__`. The default behavior is to fail clearly rather than silently switching to emulation.

Only if you intentionally accept QEMU/binfmt cross-architecture execution should you set:

```bash
ALLOW_CROSS_ARCH=1
```

Then rerun install or self-check.

## `__PACKAGE_ARCH__` Image Cannot Run

Running `__PACKAGE_PLATFORM__` images on a different host architecture requires binfmt/qemu. The installer only attempts this automatically when `ALLOW_CROSS_ARCH=1`; you can also enable it manually:

```bash
docker run --rm --privileged tonistiigi/binfmt --install __PACKAGE_ARCH__
docker run --rm --platform __PACKAGE_PLATFORM__ debian:bookworm-slim uname -m
```

For `arm64` packages the expected output is `aarch64`; for `amd64` packages the expected output is `x86_64`.

To confirm the metrics image is also loaded correctly:

```bash
docker image inspect "$(grep '^METRICS_IMAGE=' .env | cut -d= -f2-)"
docker run --rm --platform __PACKAGE_PLATFORM__ \
  "$(grep '^METRICS_IMAGE=' .env | cut -d= -f2-)" \
  /opt/ours-rp/bin/rpki_artifact_metrics --help
```

## RTR report metrics are empty

Check `.env`:

```bash
grep '^RTR_REPORT_DIR=' .env
test -d "$(grep '^RTR_REPORT_DIR=' .env | cut -d= -f2-)" && echo ok
```

Check the metrics container mount:

```bash
docker inspect "$(grep '^COMPOSE_PROJECT_NAME=' .env | cut -d= -f2-)-artifact-metrics" \
  | jq '.[0].Mounts[] | select(.Destination=="/var/lib/ours-rp/rtr-report")'
```

## First Snapshot Times Out

All-five snapshot can be slow, especially under QEMU. Increase timeout:

```bash
./start.sh --timeout-secs 14400
```

## Output Counts Are Too Low

Check:

```bash
grep LIVE_TA_REFRESH_BEFORE_SNAPSHOT .env
ls -l __HOST_DATA_DIR__/state/live-ta
tail -100 __HOST_DATA_DIR__/logs/live-ta-refresh-*.log
```

In `file-live-ta` mode, snapshot should wait until live TA refresh succeeds.

## Grafana Login Fails

Check `.env`:

```bash
GRAFANA_ADMIN_USER=admin
GRAFANA_ADMIN_PASSWORD=admin
```

If Grafana has already started, changing `.env` may not reset the existing Grafana database. Stop services and back up/clean `${HOST_DATA_DIR}/grafana` if needed.

## A Finite Acceptance Test Starts an Extra Run

If `.env` sets a finite `MAX_RUNS=3` while `SOAK_RESTART_POLICY=unless-stopped`, Docker Compose restarts the soak container after it exits successfully.

For finite tests, set:

```bash
SOAK_RESTART_POLICY=no
```

## How to Confirm a Periodic Forced Snapshot

Check the latest run metadata:

```bash
latest="$(find ${HOST_DATA_DIR}/runs -maxdepth 1 -type d -name 'run_*' | sort | tail -1)"
jq '{run_id,sync_mode,snapshot_reason,periodic_snapshot_delta_count,periodic_snapshot_forced,reset_db_cleanup_status}' "$latest/run-meta.json"
```

For a threshold-triggered reset you should see:

- `sync_mode: "snapshot"`
- `snapshot_reason: "periodic_snapshot_delta_limit"`
- `periodic_snapshot_forced: true`

To confirm delta counting still advances after retained runs are pruned, also inspect:

```bash
jq '{last_success_snapshot,successful_deltas_since_snapshot,recent_runs_count:(.recent_runs|length)}' \
  "${HOST_DATA_DIR}/state/run-lifecycle-state.json"
```

## Lifecycle State File Is Corrupt

The script backs up the corrupt file before best-effort bootstrap from retained runs:

```bash
ls -1 "${HOST_DATA_DIR}/state"/run-lifecycle-state.json.corrupt.*
jq . "${HOST_DATA_DIR}/state/run-lifecycle-state.json"
```